FAQs

With Promom Neo, you get the ultimate flexibility in your pumping routine. Designed to be discreet and fit snugly in your bra, it empowers you to pump anytime, anywhere. Whether you're running errands, catching up with friends, or simply relaxing at home, the Promom Neo adapts to your lifestyle, allowing for effortless and inconspicuous pumping on the go.

Yes, you certainly can. The Promom Neo Pump is designed to be used on either the left or right breast as needed. For added convenience and efficiency, we suggest considering two pumps to enable simultaneous pumping from both sides, saving time and streamlining your pumping routine.

The milk collector bottle of the Promom Neo Breast Pump has a capacity of 160 ml. This size is thoughtfully designed to effectively handle the amount of milk typically expressed in a single pumping session, offering convenience for both immediate feedings and storage.

It's important to note that the main pump hub of the Promom Neo, which contains the motor, is not waterproof. To avoid damage and maintain your warranty, please do not wash or sterilize the pump hub. It should always be kept dry and away from water and moisture. For detailed care instructions, please refer to the user manual provided with your pump.

The Promom Neo features a rechargeable, inbuilt battery, offering you the convenience and efficiency of modern technology. There's no need for external batteries or frequent replacements. The pump includes a 1000mAh lithium-ion battery and comes with a charging cord, making it easy to keep your pump powered and ready for use.